Servicing

A woman in a hijab looking at papers, possibly related to homeownership or finances.

8-minute read

What Is Loss Mitigation?

Loss mitigation is the process in which borrowers and lenders work to create a plan to avoid foreclosure. Learn more about loss mitigation options here.

An Arab man with his hair tied back looking at his phone.

4-minute read

Impound Accounts Explained: Why Your Lender Holds Funds

Some mortgage servicers arrange impound accounts to collect fees from home buyers. But how do they work, and do they benefit you? Keep reading to find out.

A couple reviewing escrow documents, possibly related to a real estate transaction or property purchase.

5-minute read

What Is An Escrow Holdback, And How Can It Help You Close On Time?

You’re close to closing when an appraisal reveals a problem and your lender demands a repair. Find out how an escrow holdback can keep closing day on track.

Man on the phone at home, possibly related to communication or home life.

4-minute read

Take Your Mortgage Management Mobile With Our Rocket Mortgage® App

Our Rocket Mortgage^® mobile app is the best way to manage your existing mortgage and handle the application process on the go. Check out the features!

Image of a women talking on her possibly to some family member while looking outside the window.

4-minute read

Paying Off Your Mortgage? Get Your Quote By Phone

Are you looking to finally pay off your mortgage? Congratulations on the achievement! Here’s how you do it.

A middle aged man working from home on the laptop and talking on the phone.

4-minute read

Mortgage Payoff Statement: Everything You Need To Know

A mortgage payoff statement can be a useful piece of documentation for some borrowers to request. Learn about what a payoff statement is and how it works.

An African American mother working on finances with her daughter, likely depicting financial education or planning.

3-minute read

Rocket Money℠ Simplifies Managing Your Finances

We’re excited to welcome Rocket Money to the Rocket family. Read on to learn about this excellent personal finance app and a special offer for our clients!

8-minute read

What Is Escrow?

In this episode, we're going in-depth on everything you need to know about this critical, yet confusing, part of the home buying process -- what escrow is and how it works.