Servicing
Answer your questions about escrow, extra payments, and more
Featured articles:
Escrow: What is it and how does it work?
Escrow is important to estate transactions, but what is it? Read our deep dive into escrow, how it works and why it matters when buying or selling a home.
The benefits of servicing with Rocket Mortgage
Dealing with your mortgage doesn’t end when you close the loan. Learn what a mortgage servicer is and why a good one is crucial.
Featured resources
6-minute read
What in the world is an escrow shortage?
Understanding escrow shortages and what causes a negative escrow balance is important for homeowners. Read on to learn how to navigate these situations.
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7-minute read
Escrow agent in real estate: What to know
An escrow agent upholds the escrow agreement in a real estate transaction. Read on to learn how this entity protects the property and assets in escrow.
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5-minute read
Loan modification: Defined and explained
A loan modification changes the terms of your existing loan to bring you current by adding past-due payments back to the balance. Understand how it works.
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6-minute read
Escrow holdback: How it can help you close on time
Your lender can demand a repair if an appraisal reveals a problem with the home you’re buying. Learn how an escrow holdback can keep your closing day on track.
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6-minute read
What is the MERS System for mortgages?
The MERS System is an online registry that tracks a mortgage loan’s servicing rights and ownership interests. Learn more about the MERS System and how it works.
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7-minute read
Need mortgage help? Here are your options
If you think you may need help with your mortgage payments, it’s good to be proactive. Find out what options you have and what to do next to protect your home.
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