Servicing

Answer your questions about escrow, extra payments, and more

Woman at kitchen table in front of laptop doing bills while partner cooks and chops vegetables in the background.

Featured resources

An escrow agent, potentially illustrating a professional involved in real estate transactions or property transfers.

7-minute read

Escrow agent in real estate: What to know

An escrow agent upholds the escrow agreement in a real estate transaction. Read on to learn how this entity protects the property and assets in escrow.

Woman at home in her kitchen using a laptop on the counter.

5-minute read

Loan modification: Defined and explained

A loan modification changes the terms of your existing loan to bring you current by adding past-due payments back to the balance. Understand how it works.

A couple reviewing escrow documents, possibly related to a real estate transaction or property purchase.

6-minute read

Escrow holdback: How it can help you close on time

Your lender can demand a repair if an appraisal reveals a problem with the home you’re buying. Learn how an escrow holdback can keep your closing day on track.

A gay couple cuddling on a couch while using a computer.

6-minute read

What is the MERS System for mortgages?

The MERS System is an online registry that tracks a mortgage loan’s servicing rights and ownership interests. Learn more about the MERS System and how it works.

A young cozy couple enjoying a comfortable and intimate moment together.

7-minute read

Need mortgage help? Here are your options

If you think you may need help with your mortgage payments, it’s good to be proactive. Find out what options you have and what to do next to protect your home.

A couple looking at a computer in a kitchen setting.

7-minute read

What is an escrow waiver? Requirements, fees, pros and cons

When you make your mortgage payment, you may be paying extra into escrow for your insurance and taxes. Find out if an escrow waiver is right for you.