Servicing

Answer your questions about escrow, extra payments, and more

Featured resources

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6-minute read

Escrow refund: What is it and when does it occur?

An escrow refund is excess money returned by your lender from your mortgage escrow account. Here’s how it works.

Tan house with a double-layered front lawn, brick steps, and a wrap-around porch.

5-minute read

Escrow fees explained: What they are and how escrow costs work

Escrow fees are part of your total escrow costs and help protect both buyers and sellers. Learn what they include, why they matter, and who usually pays them.

A front door with a large wooden door and potted plants, creating a warm and inviting entrance.

6-minute read

Why do lenders sell mortgages and how does it affect you?

How does selling mortgages work? Find out why lenders sell mortgages to investors, how the process works, and how it affects you.

A charming house with a balcony and a tree in front, creating a serene and inviting atmosphere.

4-minute read

Mortgage servicing rights (MSR): What they are and what they mean for homeowners

Mortgage servicing rights (MSR) explain who manages your loan after closing. Learn what mortgage servicing rights are, why lenders sell them, and what they chan...

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4-minute read

Escrow removal denied? Other ways to save

Escrow removal is one way to lower your monthly mortgage payment, but it’s far from the only one. Let’s look at some common savings strategies.

Large beige house on flat green land with cars in driveway.

5-minute read

Mortgage payoff statement: Everything you need to know

A mortgage payoff statement tells you exactly how much you’ll need to fully repay your loan. Learn how to get it before you make your final mortgage payme...