Servicing
Answer your questions about escrow, extra payments, and more
What is escrow and how does it work?
What is escrow? Learn how escrow accounts work when buying a home, paying taxes and insurance, and managing your mortgage. Read more today.
The benefits of home loan servicing with Rocket Mortgage®
Discover why Rocket Mortgage stands out as both lender and servicer – leading in client satisfaction, technology, and award-winning service.
Featured resources
5-minute read
Mortgage servicing transfer: What you should know
Have you received word that your mortgage servicing has been transferred? Learn about what this means, why it happens, and what changes you can expect.
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6-minute read
What are mortgage servicing companies?
Your mortgage lender funds your loan, but they may not collect your payments. Learn how a mortgage servicing company manages your escrow and account.
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7-minute read
What is an escrow shortage?
Learn what an escrow shortage is, why it happens, and how paying it can affect your mortgage payment. Review your repayment options and next steps today.
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7-minute read
What is an escrow agent? Role, duties, and examples
What is an escrow agent? Learn more about what escrow agents do in a real estate transaction, who can be an escrow agent, and how the escrow process works.
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10-minute read
What is an escrow waiver? Requirements, fees, pros, and cons
Considering an escrow waiver? Learn what it is, how it works, eligibility criteria, potential fees, and the pros and cons to decide if it’s right for you.
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5-minute read
Impound accounts explained: Why your servicer holds funds
Some mortgage servicers arrange impound accounts to collect fees from home buyers. But how do they work, and do they benefit you? Keep reading to find out.
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