Servicing

Answer your questions about escrow, extra payments, and more

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Featured resources

A couple looking at a computer in a kitchen setting.

5-minute read

What is an escrow waiver? Definition, requirements, and pros and cons

Considering an escrow waiver? Learn what it is, how it works, eligibility criteria, potential fees, and the pros and cons to decide if it’s right for you.

A house owner having a conversation with his real estate agent, possibly in a familial or business context.

7-minute read

Escrow refund: What is it and when does it occur?

Not sure what an escrow refund is or even when they occur? Read our article on all things escrow refund related and what to expect when dealing with one.

6-minute read

What in the world is an escrow shortage?

Understanding escrow shortages and what causes a negative escrow balance is important for homeowners. Read on to learn how to navigate these situations.

An escrow agent, potentially illustrating a professional involved in real estate transactions or property transfers.

7-minute read

Escrow agent in real estate: What to know

An escrow agent upholds the escrow agreement in a real estate transaction. Read on to learn how this entity protects the property and assets in escrow.

Woman at home in her kitchen using a laptop on the counter.

5-minute read

Loan modification: Defined and explained

A loan modification changes the terms of your existing loan to bring you current by adding past-due payments back to the balance. Understand how it works.

A couple reviewing escrow documents, possibly related to a real estate transaction or property purchase.

6-minute read

Escrow holdback: How it can help you close on time

Your lender can demand a repair if an appraisal reveals a problem with the home you’re buying. Learn how an escrow holdback can keep your closing day o...