Servicing

Answer your questions about escrow, extra payments, and more

Woman at kitchen table in front of laptop doing bills while partner cooks and chops vegetables in the background.

Featured resources

Row of upscale condos, showcasing modern residential buildings or properties.

8-minute read

The hidden costs of late mortgage payments

Are you worried about the effects of making a late mortgage payment? Learn more about missing a mortgage payment, including how it affects your credit and more.

A couple looking at a computer in a kitchen setting.

5-minute read

What is an escrow waiver? Definition, requirements, and pros and cons

Considering an escrow waiver? Learn what it is, how it works, eligibility criteria, potential fees, and the pros and cons to decide if it’s right for you.

A house owner having a conversation with his real estate agent, possibly in a familial or business context.

7-minute read

Escrow refund: What is it and when does it occur?

Not sure what an escrow refund is or even when they occur? Read our article on all things escrow refund related and what to expect when dealing with one.

6-minute read

What in the world is an escrow shortage?

Understanding escrow shortages and what causes a negative escrow balance is important for homeowners. Read on to learn how to navigate these situations.

An escrow agent, potentially illustrating a professional involved in real estate transactions or property transfers.

7-minute read

Escrow agent in real estate: What to know

An escrow agent upholds the escrow agreement in a real estate transaction. Read on to learn how this entity protects the property and assets in escrow.

Woman at home in her kitchen using a laptop on the counter.

5-minute read

Loan modification: Defined and explained

A loan modification changes the terms of your existing loan to bring you current by adding past-due payments back to the balance. Understand how it works.