Does First American Home Warranty have any coverage limits?

Yes, they do. In fact, many home warranty companies limit what they’ll cover depending on the appliance or system. Fortunately, First American makes sample contracts available on their site so you can see what’s covered and how much before signing up.

How do I file a service claim with First American Home Warranty?

You can file a service claim 24/7, 365 days a year, either on their homepage or by calling (888) 875-0533. Once you request a service, a technician that is prescreened by First American will reach out to you directly to complete their service.

How often can I request service?

One great thing about First American is there’s no limit on the number of times you can request service each year. This means if your home has several problems in a year, you could be saving thousands as opposed to paying out-of-pocket for each repair/replacement.

Are there age limitations on appliances and systems covered?

No, there are no age limitations. First American Home Warranty will cover appliances and systems no matter what their age as long as they are in working condition when the home warranty plan is activated.

2023 First American Home Warranty Reviews And Coverage

Author:

Patrick Russo

Mar 28, 2024

•

7-minute read

A happy African-American family unpacking, portraying diversity in the context of homeownership and moving into a new house.

Do you go to bed at night wondering how you will cover the costs if one of your home’s major appliances breaks down? Unfortunately, you’re not alone. For many homeowners across the country, one broken heating system or pumping issue can completely derail their budget. One way to stay ahead of these problems and sleep soundly at night is to purchase a home warranty.

A home warranty can be one way to cover the costs of repairing or replacing home systems and appliances should something go wrong. However, with such a wide variety of home warranty companies at your disposal, choosing the best home warranty company for you can be difficult.

To help you in your search, this article will cover one of the top companies in the industry, First American Home Warranty. Below, we will provide an overview of First American’s history, reviews, coverage and prices to help you determine if this is the right company for you.

What Is First American Home Warranty?

First American Home Warranty was founded in 1984. Its parent company, First American, has more than 125 years of experience providing valuable real estate services and more. First American Home Warranty offers a few different home warranty plans at different levels of coverage and pricing which we will cover below. First, let’s see what current clients of First American say about their service.

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2023 First American Home Warranty Reviews

First American Home Warranty is a considerable option when looking for a home warranty company, but don’t just take our word for it. They are accredited with the Better Business Bureau with a solid B rating and have thousands of reviews on several independent sites. Some of the most common reviews are below.

Trustpilot

With over 11,500 reviews on the business review site Trustpilot, First American Home Warranty averages 3.8 out of 5 stars.

Reviewers commonly cite:

Long wait times for claims to be addressed
Problems mostly occur with the technicians hired

When reviewers leave negative comments, First American Home Warranty is quick to respond and attempt to address the situation.

ConsumerAffairs

On the ConsumerAffairs site, First American Home Warranty scores a 3.5 out of 5 stars.

Reviewers frequently cite:

Affordable pricing
Helpful service
Occasional long service times due to waiting on parts

Like Trustpilot, First American Home Warranty is active on this site, seeking to address any complaints customers report.

U.S. News & World Report

U.S. News & World Report awards First American Home Warranty 3.8 out of 5 stars.

Here are the pros and cons listed in their review:

Pros:

Affordable service fee
Covers up to $3,500 per appliance

Cons:

Not available in 15 states
No systems-only plan
Air conditioning coverage not included in Starter Plan

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