Talk to Us
We're obsessed with exceeding your expectations and providing an experience that is unmatched. To ensure we give you the best client service, we monitor and record your communications with us.
Need help with signing in, an in-process loan, or a closed loan?Here are the hours you can reach us at (800) 603-1955:
Monday - Friday: 8:30 a.m. - 9:00 p.m. ET
Saturday: 9:00 a.m. - 4:00 p.m. ET
Need expert advice on a new loan?
Here are the hours you can reach us at (888) 452-8179:
Monday - Friday: 7:00 a.m. - midnight ET
Saturday: 9:00 a.m. - 8:00 p.m. ET
Sunday: 9:00 a.m. - 7:00 p.m. ETHere are the hours when online chat is available:
Monday – Friday: 7:00 a.m. – midnight ET
Saturday & Sunday: 8:00 a.m. – midnight ET
Your chat will open in a new window.
How did we do?
Fill out a survey online. We're listening.